cvi66 Responsible Gaming —
Your Protection, Our Commitment
cvi66 is always by your side to make sure entertainment never becomes a burden. By following deposit limit, self-exclusion, and 21+ age policy, we have created a safe gaming environment.
You must be at least 21 years old to participate on the cvi66 platform. We follow a strict age verification process to keep underage individuals away from gaming. If anyone under 21 lives in your household, please keep your account secure.
Why is responsible gaming important?
Online casino and betting can be an exciting form of entertainment — but only when enjoyed in a controlled and aware manner. At cvi66 we believe that real enjoyment comes through responsible gaming. Chasing lost money, missing time with family, or falling into financial pressure are not signs of healthy gaming.
Our responsible gaming policy is designed to keep you informed, help you stay in control, and provide support when needed. Using the tools below, you can keep your gaming experience safe and enjoyable on your own terms.
Our Protection Tools
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Raising a limit requires a 24-hour cooling-off period, which prevents impulsive overspending.
Time-Out Feature
If you feel you need a break, use the time-out feature. Your account can be temporarily deactivated for 24 hours to 30 days. During this period no betting or deposits will be possible.
Self-Exclusion
If you feel gaming is getting out of control, choose the self-exclusion option. You can choose a period from 6 months to a permanent ban. Contact our support team to make this decision.
Session Time Reminder
A reminder will appear on screen after playing for a long time. You decide how long before you take a break. This feature plays an effective role in preventing wasted time and excessive gaming.
Loss Limit
Set a maximum loss limit for daily or weekly play in advance. When that limit is reached, gaming will stop automatically. This is the most effective way to avoid going beyond your budget.
Account Verification
Age verification is mandatory when registering at cvi66. Our verification system is strict to ensure no underage person can open an account in any way. Your identity documents are kept secure under SSL encryption.
Deposit and Withdrawal Information
| Item | Amount / Time | Method |
|---|---|---|
| Minimum Deposit | ৳100 | All methods |
| Minimum Withdrawal | ৳1,000 | All methods |
| Withdrawal Time | 5–30 minutes | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Daily Deposit Limit | Set it yourself | From account settings |
| Time-Out Break | 24 hours – 30 days | From support or settings |
| Self-Exclusion | 6 months – Permanent | Apply via live chat or email |
Warning Signs of Problem Gaming
If you or someone close to you shows any of the signs below, it is time to seek help.
- Betting repeatedly to recover lost money and continuing to lose more.
- Cutting back time with family, friends, or work because of gaming.
- Betting with savings or borrowed money — going beyond a set budget.
- Repeatedly trying and failing to stop gaming.
- Hiding the amount of gaming or lying to family members.
- Feeling anxious, irritable, or restless when unable to play.
- Using gaming as a way to escape stress or problems.
If you notice any of the signs above, do not blame yourself. Problem gaming is a health issue, not a weakness. Email our 24/7 live chat or [email protected] — our team is always ready to guide you in the right direction.
Activate Protection Tools
Log in to your account
Access your account on the cvi66 platform and open your profile settings.
Go to the "Responsible Gaming" section
Find the "Responsible Gaming" option in the settings menu.
Set the limits you need
Set your deposit limit, loss limit, or session time reminder according to your preference.
Contact support for time-out or self-exclusion
For a temporary or long-term break, let us know via our 24/7 live chat — we will take action immediately.
Review regularly
Review your gaming history and spending at least once a month and update your limits if needed.
Self-Exclusion — Detailed Information
What is self-exclusion?
Self-exclusion is a voluntary decision through which you can stop gaming on cvi66 for a specific period of your own choosing. This period can start from 6 months and can also be made permanent.
While the exclusion is active, logging in to your account, betting, or making deposits will be completely impossible. Any bonus offers or promotional emails will also be suspended.
How to apply
- Send a "Self-Exclusion" request via 24/7 live chat
- Email [email protected] — write "Self-Exclusion Request" as the subject
- Your request will be processed as quickly as possible after submission
Support Contact
24/7 Live Chat
Speak directly in Bengali with our support team. Day or night, we are ready at any time. Get immediate assistance on any responsible gaming matter.
Email Support
For more detailed or confidential contact, email us at: [email protected] — we will reply as soon as possible.
Frequently Asked Questions
Enjoy the best games at cvi66 safely
Play responsibly and enjoy the entertainment. If you have questions, check the FAQ or join the live casino and slots directly.