cvi66 Terms and Conditions
— Your Rights and Responsibilities

1 General Terms and Definitions

These terms and conditions ("Terms") apply to the cvi66 platform and all services operated under it. "cvi66", "we", "our" refers to the organisation that operates this platform. "User", "you", "member" refers to any person who has registered on this platform or is using its services.

By using the cvi66 website or app, you are considered to have agreed to these Terms. If you disagree with any part of these Terms, please stop using our platform.

1.1 Description of Services

cvi66 is an online gaming and betting platform that offers live casino, slot games, cricket betting, football betting and other gaming options for players in Bangladesh. Our platform operates fully in English and supports Bangladeshi payment methods.

1.2 Scope of Terms

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those documents form an inseparable part of these Terms.

2 Eligibility and Age Requirement

To participate on the cvi66 platform, you must meet the following eligibility requirements:

• You must be at least 21 years old (for those aged 21 and above only).
• You must be an independent and capable individual who can make your own decisions.
• All information provided in your account must be accurate, complete and your own.
• You must not be subject to any online gaming ban in any country or region.
• You must not be enrolled in any active self-exclusion programme.

If it is found that a member opened an account while under the age of 21, that account will be closed immediately and all funds held in the account may be forfeited. cvi66 is committed to protecting minors from gaming.

3 Account Registration and Management

3.1 Single Account Policy

Each person may create only one cvi66 account. Creating more than one account in the same person's name is strictly prohibited. If multiple accounts are detected, all of them may be permanently closed and any related bonuses will be forfeited.

3.2 Obligation to Provide Accurate Information

At registration you must provide accurate and complete information, including:

• Full name (as shown on your national ID card or passport)
• Date of birth
• Active mobile number or email address
• Details of your preferred payment method

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Account access must not be shared with anyone else. If you suspect your account has been hacked or accessed without authorisation, notify our support team immediately.

3.4 Verification Process (KYC)

cvi66 reserves the right to verify your identity before a withdrawal or at any time it considers necessary. A copy of your national ID card, passport or driving licence may be requested for verification.

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The following methods are accepted for depositing funds at cvi66: bKash, Nagad, Rocket, Upay and direct bank transfer. The minimum deposit amount is ৳100 for each method. Deposit transactions are generally processed instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are normally processed within 5 to 30 minutes. A withdrawal may be delayed or suspended if the following conditions are not met:

• Account verification has not been completed
• The wagering requirement on an active bonus has not been met
• A security review is ongoing on the account
• Payment method details are incomplete or incorrect

4.3 Transaction Currency

All transactions on cvi66 are conducted in Bangladeshi Taka (৳ / BDT). Transactions in foreign currency are not accepted.

4.4 Anti-Money Laundering Policy

cvi66 is strictly committed to preventing money laundering. In the case of suspicious transactions, we reserve the right to conduct an investigation and notify the relevant authorities if necessary. Withdrawals may be suspended if unusual transactions are detected on an account.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳10,000, your total balance will be ৳22,000.

5.2 Wagering Requirements

If you accept the welcome bonus, a wagering requirement of 25 times the bonus amount will apply. This means you must wager an amount equal to 25 times the bonus before withdrawing any winnings from it. The bonus balance cannot be withdrawn until the wagering requirement is met.

5.3 General Bonus Terms

• Each bonus offer may be claimed only once per account.
• Bonuses cannot be claimed on multiple accounts sharing the same address, IP address or payment method.
• Only deposits made via bKash, Nagad, Rocket, Upay or bank transfer are eligible for bonuses.
• cvi66 reserves the right to change or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is proven, the bonus and any related winnings will be forfeited.

5.4 VIP Cashback Programme

cvi66 has four VIP tiers that provide weekly cashback to players:

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.5% cashback per week
• Gold — up to 0.8% cashback per week
• Platinum — up to 1.0% cashback per week

Advancement to a higher VIP tier depends on a player's activity and engagement on the platform. Cashback is added to the account automatically each week.

6 Betting and Gaming Rules

6.1 Betting Limits

A minimum and maximum betting limit is set for each game and betting market. These limits may vary by game provider and market. The current limits are visible in the interface of each game.

6.2 Finality of Bets

Once a bet is confirmed it cannot be cancelled. The outcome of bets on live events will be determined based on the result of the relevant game or sports event. If a bet is cancelled due to a technical error, the relevant amount will be refunded.

6.3 Game Provider Rules

The games available on cvi66 are developed and operated by third-party game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI and many others. The terms and conditions of the relevant provider apply alongside the terms of our platform.

6.4 Technical Issues

If a technical issue occurs during a game, cvi66 may cancel that game session. In such a case, the full amount of the relevant bet will be refunded. Claims for winnings arising from a technical error will not be accepted.

7 Fair Use Policy and Prohibited Activities

The following activities are strictly prohibited on the cvi66 platform:

• Placing artificial or coordinated bets to exploit bonuses (bonus abuse)
• Using computer software, bots or automation tools to place bets
• Exploiting game errors or technical vulnerabilities
• Attempting to access or manipulate another member's account
• Using the platform for money laundering or illegal financial transactions
• Harassing other members or staff using threats, harassment or offensive language
• Operating an account using another person's identity

If any of the above activities are detected, the relevant account will be suspended immediately or permanently closed, and all remaining balance may be forfeited.

8 Security and Data Protection

cvi66 gives the highest priority to protecting your personal and financial information. Our platform uses SSL encryption technology to keep all data secure.

8.1 Data Collection and Use

The information you provide will be used only for account management, payment processing, verification and fulfilment of legal obligations. We do not sell your information to third parties. Please see our Privacy Policy for full details.

8.2 Two-Factor Authentication

For security, we recommend keeping Two-Factor Authentication active. This protects your account from unauthorised access.

9 Limitation of Liability

cvi66 will not be liable for:

• Loss caused by internet disconnection or technical issues
• Errors in third-party software or payment systems
• Loss arising from misuse of your own account credentials
• Unforeseen circumstances (force majeure) such as natural disasters, cyber attacks or government directives
• Financial loss resulting from a player's own strategy or decisions

cvi66 always works to ensure a fair and transparent gaming environment. However, gaming is inherently risky and there is no guarantee of winning.

10 Account Closure and Suspension

10.1 Closure at the User's Request

You may request the closure of your account at any time through our support team. Before the account is closed, all outstanding wagering requirements must be met and any valid balance may be withdrawn.

10.2 Closure or Suspension by cvi66

cvi66 may suspend or close an account in the following circumstances:

• Breach of any provision of these Terms
• Suspicion of fraudulent or deceptive activity
• Providing false information during the verification process
• Legal Authority Guidelines

10.3 Balance of Suspended Accounts

If an account is closed due to a breach of terms, bonuses and related winnings will be forfeited. However, a decision on returning valid deposits will be made after review.

11 Responsible Gaming Commitment

cvi66 places the highest importance on responsible gaming. We believe that gaming should be done for entertainment purposes only.

11.1 Self-Limit Setting

Members can set daily, weekly, or monthly deposit limits for themselves. This feature is available in your account settings.

11.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, please request a temporary or permanent self-exclusion through our support team. Once self-exclusion is in effect, the account cannot be reactivated before the specified period ends.

For more details, visit our Responsible Gaming page.

12 Changes to Terms & Conditions and Contact

12.1 Right to Make Changes

cvi66 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified via email or through the platform.

12.2 Effectiveness of Terms

Continued use of the platform after updated terms are published will be considered as your acceptance of the revised terms. Even if any clause of these terms is found to be legally unenforceable, the remaining clauses will remain in effect.

12.3 Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

These terms and conditions were last updated in January 2026.